Macbook Air hang

My macbook Air has suddenly hang when I tried to quit my apps. I used it a few days ago and my safari can't be accessed. Now, I can move my mouse and the apps around but I can't access other apps because my mouse has that colorful wheel thing and I can't press shut down or restart. If anyone has experienced this problem and found a way out, please reply.

MacBook Air 13", macOS 10.14

Posted on Jun 9, 2019 12:51 AM

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1 reply

dwb

Level 7

33,244 points

Jun 9, 2019 7:06 AM in response to amelie1107

Try holding the command & Option keys down while pressing the ESC key. This should bring up the force quit menu to allow you to quit the offending program(s). If this fails, hold the power button for a long 10 count. This will force quit the computer. After this press the power button again to restart.

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Macbook Air hang

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