iCloud Calender changing dates and times of events after input

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iCloud Calender changing dates and times of events after input

My iCloud calender is changing the dates and times of events I enter. The calender enters every event from November to March, 3 days earlier then my entry and changes the time to 11pm on all entries. When I key in an event on my iphone it accepts it on my iphone. When it appears on my iPad calender it is 3 days earlier at 11 pm. The reverse also happens, when I input an event on my iPad It records correctly on the iPad, but shows up on my iphone calender 3 days earlier at 11pm. I logged into my iCloud calender on my lap top to see what was happening. I entered a new event directly onto the iCloud calender in iCloud.com . The event moved instantly to 3 days earlier at 11pm. This leads me to believe the problem is with iCloud and not the iphone, iPad, or laptop. It only does this for the months November to march. Raising the question is it something to do with daylight saving time changes? We live in Ireland. I have checked the settings on my iCloud account and they are in the right time zone.

My iCloud calender went back to previous years and changed the entries in the months of November to March all to 11pm. My husband is having the exact same problem on his devices. He has a separate Apple ID. We tried all our devices in another house yesterday connected to another WiFi in case our WiFi was causing the problem. The problem still existed. So this cuts out the WiFi as a cause. We have contacted Apple customer care. No answers as yet. Can anyone help? This is driving us crazy. Thank you.

Posted on Jun 9, 2019 1:39 AM

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Denews Author

Level 1

5 points

Jul 9, 2019 9:16 AM in response to Denews

I have spent over a month trouble shooting this problem with Apple. Case number 100829141126. I have spent hours trouble shooting this problem for Apple. Testing my Iphone, IPad and Laptop. The problem is definitely with iCloud. When I input an event directly onto my calender in iCloud.com it moves instantaneously to 3 days previous and to 11pm no matter what time I enter the event. This is not a problem unique to me. I now know of many people who have the same problem. I am of the opinion it is definitely connected to something Apple have done in relation to daylight savings time. The problem appears the day after ‘Summer time ends’ in October and the problem resolves itself the day after ‘Summer time begins’ in March. Older calender events have been changed on my calender from the months November to March going back years to 2014. This is the year I first bought an Iphone. Apple will not tell me what they are doing to fix this. They will not deal with me by email. They phone me when suits them asking me to do more trouble shooting. I am not a computer expert. I did not make this problem. I gave access to my private calenders but they will not even tell me what the engineers are doing with my information. How can we feel secure that our information is safe in the iCloud? Apple were not aware of this problem when I first called (or so they claim). Even though they are now aware of it they have no clue how to fix this. They are relying on the end user with no programming experience to keep trouble shooting for them. I have my own job to do. Why would I do the job of Apple’s technical people? I have since raised an official complaint 100851631676. I have been told by customer representative Niamh that Apple will not deal with my query even though I have raised this complain and asked for this case to be escalated, because I refuse to do any more trouble shooting on my time without knowing what progress if any the engineers have made. Or deal directly with the engineer as the middle person has no idea how to fix this. Please can anyone throw a light on this iCloud calender issue?

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iCloud Calender changing dates and times of events after input

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