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Level 1

4 points

update and restore

my phone suddenly shuted down and started appearing the apple logo and then i connected it to iTunes and it cannot be updated or restoring anything until now!?

iPhone XS

Posted on Jun 9, 2019 2:48 AM

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Top-ranking reply

Level 10

125,231 points

Posted on Jun 9, 2019 3:29 AM

See if this helps https://support.apple.com/en-us/HT201263

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1 reply

Top-ranking reply

Level 10

125,231 points

Jun 9, 2019 3:29 AM in response to sula961

See if this helps https://support.apple.com/en-us/HT201263

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update and restore

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