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drilk Author

Level 1

4 points

preview not responding

Hi;

After I updated my Mac Book to Mojave 10.14.15 , my preview app started to not responding. I can't even force quit.

MacBook Pro 13", macOS 10.14

Posted on Jun 10, 2019 5:14 AM

Best reply

John Galt

Level 10

142,780 points

Posted on Jun 10, 2019 6:22 AM

Is Preview not responding even after restarting your Mac? If that's the case, please determine if the same problem occurs in "Safe Mode": Use safe mode to isolate issues with your Mac.

Do that, try launching Preview while in "Safe Mode", and then restart your Mac normally. See if that fixes it.

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Best reply

John Galt

Level 10

142,780 points

Jun 10, 2019 6:22 AM in response to drilk

Is Preview not responding even after restarting your Mac? If that's the case, please determine if the same problem occurs in "Safe Mode": Use safe mode to isolate issues with your Mac.

Do that, try launching Preview while in "Safe Mode", and then restart your Mac normally. See if that fixes it.

dialabrain

Level 10

122,927 points

Jun 10, 2019 5:21 AM in response to drilk

if "command option esc" doesn't work, try quitting it from Activity Monitor in the Utilities folder.

preview not responding

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