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Mail: Error message when deleting mail

Hi

For some days now I get an error message when deleting e-mail from Mail. The message is:

The file "Message" does not exist.

As I am using Norwegian in my OS I have translated on my own. This comes up every time I try to delete an e-mail. This happens on my iMac. I have a MacBook that connects to the same accounts without problem.

I tried to rebuild all my accounts, but the error is still there. Does anyone know what to do?

Posted on Jun 10, 2019 7:58 AM

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Question marked as Top-ranking reply

Posted on Jun 11, 2019 7:45 AM

Hey pergost,


If I understand correctly, if you try to delete an email message in the Mail app, you get a message that the file does not exist. Does this happen to every email you try to delete or only specific emails?It looks like you have already done some troubleshooting to solve this issue. Even though there is a chance that you've tried these steps already, I would recommend you follow every step and let us know if the issue persists. You can try to remove the email account and add it back again. Also, in the Mailbox menu you can try to Synchronize All Accounts to see if it will recognize the message is there.


Add or remove email accounts in Mail on Mac


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

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1 reply
Question marked as Top-ranking reply

Jun 11, 2019 7:45 AM in response to pergost

Hey pergost,


If I understand correctly, if you try to delete an email message in the Mail app, you get a message that the file does not exist. Does this happen to every email you try to delete or only specific emails?It looks like you have already done some troubleshooting to solve this issue. Even though there is a chance that you've tried these steps already, I would recommend you follow every step and let us know if the issue persists. You can try to remove the email account and add it back again. Also, in the Mailbox menu you can try to Synchronize All Accounts to see if it will recognize the message is there.


Add or remove email accounts in Mail on Mac


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

Mail: Error message when deleting mail

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