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Novice2011 Author

Level 1

45 points

quicktime new screen recording greyed out

hi does anyone know why the "quicktime" "new screen recording " in file/ "new screen recording "is greyed out

thanks

Posted on Jun 11, 2019 3:07 AM

Top-ranking reply

jdo_apple

Community Specialist

Posted on Jun 12, 2019 7:33 AM

Hello Novice2011,

I see from your post that the New Screen Recording selection in QuickTime Player is grayed out. This will happen if you already have already selected the option, and either it's recording already, or the recording options are open. First, please quit QuickTime Player: Quit apps on Mac. Once that's done, restart your Mac: Log out, sleep, restart, and shut down Mac and then try the screen recording option again.

Please report back with the results.

Take care.

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quicktime new screen recording greyed out

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