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CANNOT UPDATE, CHANGE, ADD OR VERIFY PAYMENT METHOD

HOW CAN I ACCESS MY FULL ACCOUNT INFO TO VERIFY ALL 16 NUMBERS OF THE ACCOUNT AND TO ADD THE MISSING EXPIRATION DATE ON MY CARD? (I SUPPLY THE 3 DIGIT SECURITY CODE BUT AM TOLD THE CARD WAS DECLINED. MY BANK SAYS NO APPLE REQUEST WAS RECEIVED EXCEPT THE MONTHLY 99-CENT CHARGE WHICH IS PAID AUTOMATICALLY.) APPLE WON'T LET ME ADD OR REMOVE A CARD BECAUSE OF THE ICLOUD SUBSCRIPTION.

Apple TV 4K, tvOS 11

Posted on Jun 11, 2019 9:23 PM

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Posted on Jun 11, 2019 10:34 PM

MaralynSpeaking wrote:

Apple won't let me add or remove a card because of the iCloud subscription. [I took the liberty of removing the all capitalized post, which is like shouting.]

So cancel the subscription first.

View, change, or cancel your subscriptions - Apple Support

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CANNOT UPDATE, CHANGE, ADD OR VERIFY PAYMENT METHOD

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