Downgrading on Apple 4k TV tvOS 13 Beta

No. You can remove the profile, and wait for a non-beta release to update to when its available. But there is no way to downgrade it.

Also, as explained in the Beta enrollment, the Beta is confidential and cannot be discussed here and Apple offers no support for Beta versions. So you are on your own.

https://beta.apple.com/sp/betaprogram/faq

You'll need to wait for 13.0.1 or whatever version is released after 13.

There will be a tvOS 13 GM release for the Beta testers, which is essentially the same as the final public release. After that, you can remove the Beta profile, and wait for next public release to update out of the Beta versions.

And yes, Betas do expire. At some point in the future, the beta will require you to update to something else, whether its a public release, or another beta version. But generally that doesn't happen for some time.

To clarify, this procedure doesn’t work either. I followed this exactly and waited for 12.4 to be released. When selecting update it said I was up to date with tvOS 13. I then tried to restore and update at the advice of Apple which ultimately returned a message saying download was unavailable. Try again later...I tried many times since without luck. Apples advice was to take it to an Apple store for repair. This procedure of downgrading on a 4K doesn’t work as mentioned.

Make a service appointment.

As said, downgrading is not possible. You need to wait for a TV OS version that is higher than the current one. 12.4 is still lower, so it doesn't apply.

Moral of the story is: don't install a beta unless you are prepared to deal with all the issues.

As per the terms of the Beta you agree to when joining, Apple is not obligated to provide any support for it. They release it as is, and you install it under this understanding.

If they downgraded for you, you were lucky, they are not required to do so.

If people want to install the beta they should be aware of the potential pitfalls of doing so. Apple already warns about the potential issues you may encounter in their FAQ: https://beta.apple.com/sp/betaprogram/faq

Nowhere does it say removing the beta from a 4K Tv is possible. They mention its possible to remove it from the 4th Gen since it can be connected to iTunes.

https://beta.apple.com/sp/betaprogram/legal

VictorJW wrote:

Something is screwed up somewhere.

Indeed, but if you've previously been enrolled then that is probably why this happened now, even though we can agree it shouldn't have. I rather suspect you will have to live with things as they are until the official release of tvOS 13.

tt2

If you look at Settings > System > Software Update as shown in https://beta.apple.com/sp/betaprogram/unenroll#tvos do you have a Get Beta Updates entry in the menu?

tt2

Phil0124, thanks for the input. Spoke with many apple techs about this and advised to bring in to be downgraded. I understand the moral, however the frustration lies with apple. The information about downgrading from the beta on the 4k isn't published other than its possible. Even the techs tried through reseting and failed.

Apple needs to inform people of this if they intend to release beta's on this device.

See here: https://beta.apple.com/sp/betaprogram/unenroll#tvos

That's a waste of time as others report around the internet with this same issue that they have already approached Apple and been rebuffed.

Phil,

I respectfully disagree. First off, Apple didn’t do me any favours by removing the beta for me. They attempted to uninstall it over the phone, later acknowledging it wasn’t possible until an update was issued. Having attempted after the update they suggested bringing in to correct it.

You are correct that it doesn’t mention reverting the 4K back from a beta. In fact it doesn’t mention that it’s impossible either. The disclaimer says nothing about it. Which is why I’m receiving full support from Apple.

Ive installed betas before and reverted if I chose to, understanding the rights. The fact remains the disclaimer is loose on the 4K version, which Apple acknowledged through support.

So, I wasn’t lucky getting help from Apple.

Phil,

Please spare me with “you we’re lucky” tripe. I’ve explained my situation with Apple and they agree with me. It wasn’t luck.

They suggested the restore - not me. I explained this. They had other recommendations also which were unsuccessful.

Apple techs said it will revert to 12.4 when the update came out, provided the device was removed from the beta program. This never occurred.

I understand that it’s a test of the software. No need to lecture me on it professor. Why do you think I put it on.

I tested it and provided feedback as I always have.

I am not Phil.

As already explained it will install the next release, not downgrade (which included 12.4).

You agree to the terms when you install it and when you have issues you need to provide feedback, however Apple is not responsible for anything that occurs and you are essentially on your own. You were the exception and not the norm, and Apple does turn most people away when they are running beta software. That is a fact.

It was clear you were running this on a machine you use daily, and not a test device. Thus, I was reiterating the recommendation.

If you don’t want to run into the same situation next time then I suggest you not run any further betas on your system. There is nothing further to discuss and you have also decided to attack instead of discuss this in a proper manner so please do not respond any further.

Apologies, for calling you phil.

To be clear, I haven’t attacked anyone. I explained my situation and and it was resolved by Apple.

Perhaps, I may have explained my issue on here very clearly, causing confusion.

The problem was was corrected after speaking with Apple. I’m not on here to be lectured or told how lucky I am. If you're upset with my reaction to this than apologize.

I suggest you read your post as it was very evident. There is no confusion. I was merely making you aware of the facts, and when Apple has turned away users as well as the fact that you are one of the only ones to report this result then that would constitute being lucky.

You can continue to install them but one time you may find that not to be the case, if you want to believe otherwise that is your choice.

This matter is closed and I don’t wish to continue on this debate as that is not what the forum is for.