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Level 1

4 points

Activation lock

I purchased a iPhone XR from someone they forgot the password to their iCloud is it anyway other then signing out that I can get the lock off?

iPhone XR

Posted on Jun 12, 2019 9:27 PM

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Level 10

728,183 points

Posted on Jun 12, 2019 9:31 PM

Tell the seller to use Apple's iForgot service or contact their Account Security team, or the iPhone’s original owner to supply Apple with its purchase receipt and ask them to remove the lock.

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