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how to get pass icloud lock

so i bought a phone from someone and they moved and i dont have contact with them and im stuck on the activation lock screen and it says this iphone is linked to an apple id enter the apple id and password that where used to set up this iphone

iPhone 7

Posted on Jan 18, 2021 5:52 PM

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Posted on Jan 18, 2021 8:36 PM

I have bad news for you, sorry...


"Activation Lock for iPhone, iPad, and iPod touch" is a security feature, in part to deter re-selling of stolen devices. To learn more click here --> http://support.apple.com/HT201365


Turn off Activation Lock. To read more click here --> https://support.apple.com/HT201441 - An activation lock can only be removed using the log-in information for the account that applied the lock.


If this is a device for which you are not the original owner, get the owner of the account to remove the lock or return the device for a refund. The device is otherwise useless to you. If the owner has not provided contact information as a message showing in the login screen there is no way to contact the owner unless the person who gave you the device knows them.

1 reply
Question marked as Best reply

Jan 18, 2021 8:36 PM in response to LeonBooker

I have bad news for you, sorry...


"Activation Lock for iPhone, iPad, and iPod touch" is a security feature, in part to deter re-selling of stolen devices. To learn more click here --> http://support.apple.com/HT201365


Turn off Activation Lock. To read more click here --> https://support.apple.com/HT201441 - An activation lock can only be removed using the log-in information for the account that applied the lock.


If this is a device for which you are not the original owner, get the owner of the account to remove the lock or return the device for a refund. The device is otherwise useless to you. If the owner has not provided contact information as a message showing in the login screen there is no way to contact the owner unless the person who gave you the device knows them.

how to get pass icloud lock

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