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New Watch New Problems

The side button on my new Apple Watch doesn't seem to be working. What am I doing wrong?

Apple Watch Series 4, watchOS 5

Posted on Jun 13, 2019 2:31 PM

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Question marked as Top-ranking reply

Posted on Jun 13, 2019 2:48 PM

Probably doing nothing wrong. Try a forced reset by pressing and holding both the Digital Crown and side button (together at least 10 seconds) until the Apple logo appears, then release the buttons and let the watch reboot. If this doesn’t produce the Apple logo or it doesn’t fix the problem, Contact Support and get the watch checked for hardware defects.

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Question marked as Top-ranking reply

Jun 13, 2019 2:48 PM in response to lesrae

Probably doing nothing wrong. Try a forced reset by pressing and holding both the Digital Crown and side button (together at least 10 seconds) until the Apple logo appears, then release the buttons and let the watch reboot. If this doesn’t produce the Apple logo or it doesn’t fix the problem, Contact Support and get the watch checked for hardware defects.

New Watch New Problems

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