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Hi I am unable to sign into the App Store with my Apple ID even though I can sign into iCloud with the same ID the App Store allows me to sign in with other accounts and I can sign in with this ID in other devices


what should i do

Posted on Jun 15, 2019 4:03 AM

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Question marked as Top-ranking reply

Posted on Jun 15, 2019 4:50 AM

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset.


Restore to Factory setting

4 replies

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