IOS Appletv remote app

I have two Apple TV's one labeled bedroom and the other living room. Both on the same wifi network. I have the latest ios ver for both devices. The Living room Apple tv doesn't show up consistently as a device I can control with my iphone ios remote app. I restart both phone and Apple tv and still nothing. The Living Room Apple TV is the 4k version? Why can't I see tand choose the Living room Apple tv?

iPhone 6s, 12

Posted on Jun 15, 2019 5:20 AM

Reply
7 replies

Jun 16, 2019 8:09 AM in response to needhelp_nw1

Is it possible your network is not up-to the task of supporting many wi-fi devices? Have you done any basic networking troubleshooting such as restarting the router or resetting the router or checking to see that it has the most up-to-date firmware? Most people thing if some devices work okay then their network connection is okay, that is incorrect though. Please begin by troubleshooting your network.

Jun 18, 2019 5:59 AM in response to needhelp_nw1

You may be a candidate for a better router. Recently I also had problems with my connection at my home, the router was on one end of the house and the TV was on the other end and the Wi-Fi signal was weak where the TV was. I ended up upgrading to a Mesh network, that is something you may be a candidate for and may want to look into. I ended up installing the Google Mesh network and I've had zero problems since doing that.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IOS Appletv remote app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.