You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

health app not recording on watch or iphone.

The health app on my watch isn’t recording properly, I use it every day to track walks & exercise. After my usual hour of brisk walking there was no data. I set the exercise app to indoor walk ( often have problems with outdoor walk) for the home stretch and it recorded 6.1 minutes but no distance, heart rate, calories etc. and hasn’t even imported it to the health app. The health app on watch & phone show only 1 exercise minute & 2 stand hours and 8% move!

Apple Watch Series 3, watchOS 5

Posted on Jun 16, 2019 3:01 AM

Top-ranking reply

seanfromllanelli

Level 6

18,355 points

Posted on Jun 16, 2019 3:30 AM

I would suggest you reset your watch. Press the crown and side button in untill the Apple logo appears. Also Check your Watch is updated to 5.2.1and your iphone is running ios 12.3.1. Finally still having issues Unpair your Watch and repair it.

View in context

health app not recording on watch or iphone.

Similar questions