Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to get CarPlay to work on a 2019 qashqai

Have followed instruction on apple to connect to CarPlay. Not happening. Any tips?

Posted on Jun 16, 2019 9:43 AM

Reply
Question marked as Best reply

Posted on Jun 16, 2019 12:17 PM

Hello,


Get help

If CarPlay doesn't work like you expect, make sure that your iPhone has the latest version of iOS. After your iPhone is updated, follow these steps—checking CarPlay after each step:

  1. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
  2. Restart your iPhone and your car. 
  3. Make sure that Siri is on.
  4. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
  5. Go to Settings > General > CarPlay, and tap Forget This Car.
  6. Check your connection:
    • If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
    • If you have a wireless connection, enable AirPlane Mode by going to Settings > Airplane Mode. Don't enable Airplane Mode from Control Center.

7. If needed, install firmware updates. Check your car's manual for more information.


If you still have issues connecting to CarPlay, contact Apple Support.


From:

How to use CarPlay with your iPhone - Apple Support

1 reply
Question marked as Best reply

Jun 16, 2019 12:17 PM in response to kandj80__

Hello,


Get help

If CarPlay doesn't work like you expect, make sure that your iPhone has the latest version of iOS. After your iPhone is updated, follow these steps—checking CarPlay after each step:

  1. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
  2. Restart your iPhone and your car. 
  3. Make sure that Siri is on.
  4. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
  5. Go to Settings > General > CarPlay, and tap Forget This Car.
  6. Check your connection:
    • If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
    • If you have a wireless connection, enable AirPlane Mode by going to Settings > Airplane Mode. Don't enable Airplane Mode from Control Center.

7. If needed, install firmware updates. Check your car's manual for more information.


If you still have issues connecting to CarPlay, contact Apple Support.


From:

How to use CarPlay with your iPhone - Apple Support

Unable to get CarPlay to work on a 2019 qashqai

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.