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IOs12.0.1 froze my iPhone 6d

I tried to update to iOS 12.0.1 when prompted and my iPhone 6s froze. I am trying to reset to factory settings but it’s still frozen.

iPhone 6s

Posted on Jun 16, 2019 3:38 PM

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Posted on Jun 16, 2019 4:18 PM

I assume iOS 12.0.1 was a typo, and you meant iOS 12.3.1. Anyway, the tips in the following should help resolve the issue.


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


Update your iPhone, iPad, or iPod touch - Apple Support


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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IOs12.0.1 froze my iPhone 6d

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