AppleTV HD apps work over ethernet but not wifi
Don't usually ask questions but this one has me stumped.
We have been using our ATV HD over WiFi for the past 6 months but a few days ago started having issues. The problem is that apps no longer work over WiFi - only if we plug the ATV in to an ethernet cable.
Strangely the ATV will still stream home sharing content over WiFi (music & movies) without any issues. But any app launched (including the app store) while wirelessly connected will now time out and fail to connect to internet servers. I have an ATV 4K in another room which is working fine over WiFi.
To try to fix the issue I have:
- checked there is no IP address contention on my home network between the ATV and other devices.
- restarted the ATV and disconnected power for a while before powering up again.
- reset the ATV and reinstalled apps from scratch over ethernet, then tried to launch them again over WiFi.
I'm about to take the device into Apple to see if they can replace it for me - its only 6 months old.
Any other ideas I should try first? Appreciate your suggestions.....
Apple TV (4th generation)