Show Mail Headers Microsoft Outlook Version 16.26

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Level 1

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Show Mail Headers Microsoft Outlook Version 16.26

Good Day:

I purchased and installed the latest version of Microsoft Office365 for my iMAC 16.26 build 19060901. I am trying to show the source headers for emails I receive. In the past, I could see them by selecting but not opening the message in Outlook and then holding the OPTION key and mouse which would bring up a menu that had view source as an option.

In any case, does anyone know how to view the headers in the new Office for the Mac?

Regards - Mark K.

iMac 27", macOS 10.14

Posted on Jun 17, 2019 11:47 AM

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Answer 1

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BobTheFisherman

Level 10

81,679 points

Jun 17, 2019 3:05 PM in response to Batman-15

Batman-15 wrote:

Hi Bob thanks for the reply. That is the way I used to open up email to view messages it is no longer working. That is why I was posting to see if somebody else has the same problem. Thanks for your response.

I'm sorry but I do not understand your response. You asked how to view email headers in Outlook. Outlook is a Microsoft product. The link I provided includes help for Outlook. Surely someone in the Outlook help community knows how to view email headers in Outlook.

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Answer 2

BDAqua

Level 10

245,267 points

Jun 17, 2019 12:19 PM in response to Batman-15

Right-click (or ctrl-click) the message in your Inbox or other folder (do not open the message).
From the menu that appears, select View Source.

Your text editor (typically an application called TextEdit) will open, displaying all the headers for the message, followed by the message body.

If you need to copy the headers (to paste somewhere else),

Drag over the text from the beginning of the text to the beginning of the body of the message.
Press command-c on your keyboard; this copies the highlighted text to the clipboard.
Then, with an email message or other document open, press command-v to paste the header text into that document.

. You can right-click on the email message and click on "View Message Details".

https://faq.oit.gatech.edu/content/how-view-full-message-headers-office-365

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Answer 3

Batman-15 Author

Level 1

30 points

Jun 17, 2019 2:18 PM in response to BobTheFisherman

Hi Bob thanks for the reply. That is the way I used to open up email to view messages it is no longer working. That is why I was posting to see if somebody else has the same problem. Thanks for your response.

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Answer 4

Batman-15 Author

Level 1

30 points

Jun 17, 2019 10:13 PM in response to BobTheFisherman

Hi Bob - I did access the Microsoft community prior to my original posting. Sorry for leaving that out. The ctrl + mouse click on the message without opening the message has stopped working. This is a NEW issue. In the past a drop down menu would appear and view source was listed as one of the choices.

In any case I am running the latest version of Microsoft Office for the Mac along with 10.14.5 OS. If anyone else is experiencing this please let me know.

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Answer 5

Batman-15 Author

Level 1

30 points

Jun 18, 2019 7:23 AM in response to Batman-15

Update - Just used the previous version of Outlook 2011 which was still installed on my system. And guess what, the ctrl+mouse does bring up the menu that has the source view selection. So this issue now appears to have started when I upgraded to Office 365 release 16 for the MAC.

My question is can anyone else confirm this?

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Answer 6

Batman-15 Author

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30 points

Jun 18, 2019 8:08 AM in response to Batman-15

OK - I just completely removed Outlook and reinstalled it and the ctrl+mouse brings up the menu with the view source. The solution to this problem is to completely remove the Outlook application and then do a selective reinstall of the Outlook application from the dmg image.

Respectfully;

Mark K.

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Answer 7

Batman-15 Author

Level 1

30 points

Jun 19, 2019 10:14 AM in response to Batman-15

Well here is some more information that explains the view source/mail header issue:

It seems that Microsoft's great quality control process failed once again.

The working version of Outlook for me was Version 16.25 19051201

this was after I removed Outlook and reinstalled it from the DMG file. However,

today the Microsoft Update program ran and installed Outlook Version 16.26 19060901

which breaks the view source menu.

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Answer 8

Jun 17, 2019 12:24 PM in response to Batman-15

Microsoft Office Help Communities

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Answer 9

KiltedTim

Level 10

203,650 points

Jun 18, 2019 7:33 AM in response to Batman-15

I'm running Outlook 16.26.

When I right click on a message "View Source" is in the popup menu and opens the raw source in text edit.

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Answer 10

BDAqua

Level 10

245,267 points

Jun 18, 2019 8:21 AM in response to Batman-15

Thanks for the report Mark. :)

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Answer 11

KiltedTim

Level 10

203,650 points

Jun 19, 2019 11:08 AM in response to Batman-15

I'm running the exact same version and it's still there. Whatever the problem is, it's not an issue that affects all installations at that build level.

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Show Mail Headers Microsoft Outlook Version 16.26

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