2019 Ipad air

I just bought my son the new iPad Air on June 1 and it’s already bent? What are my options. It’s Boeing in the middle. We have numerous iPads for years and this is the first one that ever has done this

iPad Air 3 Wi-Fi

Posted on Jun 17, 2019 5:08 PM

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Posted on Jun 17, 2019 6:07 PM

Not what you're likely hoping to hear, but iPad's don't bend on their own. Was it not in a protective case? I would imagine your son put the iPad in a backpack and it likely got bent with pressure from other items in whatever it was carried in or perhaps someone sat on the backpack.


Either way, it would be considered accidental damage by Apple and accidental damage is not covered by iPad warranty. If you purchased AppleCare+ with the iPad at the time of purchase, a replacement iPad will cost $49. If you didn't purchase AppleCare+ your only options are to live with the bend if it's not severe or purchase an out of warranty replacement, which will run about 60% of the price you paid when new.

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Question marked as Top-ranking reply

Jun 17, 2019 6:07 PM in response to leia143

Not what you're likely hoping to hear, but iPad's don't bend on their own. Was it not in a protective case? I would imagine your son put the iPad in a backpack and it likely got bent with pressure from other items in whatever it was carried in or perhaps someone sat on the backpack.


Either way, it would be considered accidental damage by Apple and accidental damage is not covered by iPad warranty. If you purchased AppleCare+ with the iPad at the time of purchase, a replacement iPad will cost $49. If you didn't purchase AppleCare+ your only options are to live with the bend if it's not severe or purchase an out of warranty replacement, which will run about 60% of the price you paid when new.

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2019 Ipad air

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