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MacBook Pro: (13-inch, 2017, Two Thunderbolt 3 ports)
macOS: Mojave - 10.14.5 (18F132)
My messages app is broken, I always got "An internal Messages error occurred." error.
I've open console app to see errors and I've got this.
I can't find a fix for it yet and I don't want to reinstall macOS at this moment.
Anyway solution or suggestion for that?
Thank you in advance :)
Best regards,
Hello and welcome to Apple Support Communities, SukinoSenze!
I understand you're not able to open the Messages app and are receiving an error. I'd be happy to help you troubleshoot this issue.
Test to see if you're able to open Messages in safe mode: Use safe mode to isolate issues with your Mac
If it does not happen in safe mode, restart as normal and test to see if you can open Messages.
If the issue continues, try another user account: How to test an issue in another user account on your Mac
If you experience the same issue in the other user account, you would have to reinstall macOS.
Thank you for using Apple Support Communities.
Enjoy your day!
Hello and welcome to Apple Support Communities, SukinoSenze!
I understand you're not able to open the Messages app and are receiving an error. I'd be happy to help you troubleshoot this issue.
Test to see if you're able to open Messages in safe mode: Use safe mode to isolate issues with your Mac
If it does not happen in safe mode, restart as normal and test to see if you can open Messages.
If the issue continues, try another user account: How to test an issue in another user account on your Mac
If you experience the same issue in the other user account, you would have to reinstall macOS.
Thank you for using Apple Support Communities.
Enjoy your day!
Hi, pedro d.
It looks like this issue occurred only to my account.
I've created a new account on macOS and it's working correctly.
So, I'll switch to that account instead :)
Thank you.
Messages app is not working, got "An internal Messages error occurred." error
