Message App won’t open iPad Pro

I have an 11” iPad Pro and whenever I try and open the Message app it just crashes, I’m not on a beta version of iOS either I have also tried restarting. Please Help

iPad Pro, iOS 12

Posted on Jun 18, 2019 8:23 AM

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Question marked as Top-ranking reply

Posted on Jun 19, 2019 5:57 AM

Hello Apple_watcher,


Thank you for using Apple Support Communities!


I understand from your post that the Message app on your iPad Pro will not open as expected. In a situation like this if restarting does not resolve the issue, make sure you have updated your iPad Pro to the latest version of software. If you have the latest version and the issue persists, you may need to reinstall your iPad software using iTunes on your computer. The steps to reinstall your iPad Pro software are listed under the heading from the following article titled, Put your device in recovery mode and set it up again":


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


Best Regards.

1 reply
Question marked as Top-ranking reply

Jun 19, 2019 5:57 AM in response to Apple_watcher

Hello Apple_watcher,


Thank you for using Apple Support Communities!


I understand from your post that the Message app on your iPad Pro will not open as expected. In a situation like this if restarting does not resolve the issue, make sure you have updated your iPad Pro to the latest version of software. If you have the latest version and the issue persists, you may need to reinstall your iPad software using iTunes on your computer. The steps to reinstall your iPad Pro software are listed under the heading from the following article titled, Put your device in recovery mode and set it up again":


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


Best Regards.

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Message App won’t open iPad Pro

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