Apple Music Library Gone/Missing

Can someone helped me figured out why and what happen to my apple music library, just checked all my settings. My apple ID is signed in, i have a family subscription, just used this app awhile ago but my songs inthe library are all gone and missing. I already reboot and restart my phone as well as offloading/deleting the app then downloading it back again. But I can’t find the list of my songs in the library. Please help. Thank you.

iPhone 6, iOS 11

Posted on Jun 18, 2019 11:06 AM

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Question marked as Top-ranking reply

Posted on Jun 18, 2019 11:15 AM

As long as your Apple Music account us still active, try this:


Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

    1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
    2. Close Settings.
    3. Go to Settings > Music, then tap iCloud Music Library to turn it on.
    4. Turn on “Show Apple Music


 If they still don’t load:

  1. in settings- iTunes App Store - your name - sign out- then sign back  in - you will need to turn iCloud music library back on again.


1 reply
Question marked as Top-ranking reply

Jun 18, 2019 11:15 AM in response to KrisAnn31

As long as your Apple Music account us still active, try this:


Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

    1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
    2. Close Settings.
    3. Go to Settings > Music, then tap iCloud Music Library to turn it on.
    4. Turn on “Show Apple Music


 If they still don’t load:

  1. in settings- iTunes App Store - your name - sign out- then sign back  in - you will need to turn iCloud music library back on again.


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Apple Music Library Gone/Missing

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