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Photos crashes when scrolling

I have tested this photo library on another clean mac with Mojave.

I have repaired this library several times.

It crashes as I begin to scroll. I'm fairly sure it is corrupt assets after a bad import.

If I wait 3-5 minutes without touching the app, it will crash then too...

The library is on a DROBO, but I have copied it to another drive and it crashes on that too as well as another machine with clean account.

First part of crash log below.

Process: Photos [9706]

Path: /Applications/Photos.app/Contents/MacOS/Photos

Identifier: com.apple.Photos

Version: 4.0 (3451.7.120)

Build Info: PhotoApp-3451007120000000~2

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Photos [9706]

User ID: 501

Date/Time: 2019-06-19 15:21:46.675 -0700

OS Version: Mac OS X 10.14.5 (18F132)

Report Version: 12

Anonymous UUID: 3C512A4E-5FFB-179D-6E3D-26EE860AC39C

Time Awake Since Boot: 72000 seconds

System Integrity Protection: enabled

Crashed Thread: 6 Dispatch queue: SessionUnplayableVersionIds

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)

Exception Codes: 0x0000000000000001, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Illegal instruction: 4

Termination Reason: Namespace SIGNAL, Code 0x4

Terminating Process: exc handler [9706]

Mac Pro, macOS 10.14

Posted on Jun 19, 2019 3:24 PM

Best reply

léonie

Level 10

194,723 points

Posted on Jun 20, 2019 12:16 AM

Does Photos also crash on a new library? If you create a new library on your system drive as described here:

Create additional photo libraries in Photos on Mac - Apple Support?

If Photos does work on a new library, your current library may be damaged. Is your Drobo drive a NAS? Keeping a library on a network volume may damage it - you can only keep photo libraries on locally mounted drives as described here:

Move your Photos library to save space on your Mac - Apple Support

To get your old library to work, try to repair it (https://support.apple.com/guide/photos/repair-the-library-pht6be18f93/mac) or restore it from a backup: (https://support.apple.com/guide/photos/restore-from-time-machine-pht6d60348f/4.0/mac/10.14)

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Photos crashes when scrolling

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