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My uncle bought my wife an iPhone 6 in 2014/2015, she used this phone for almost 5 years, we created an iCloud account but sadly we didn't write the password or ID and now I erased the phone and it is asking me for this info...Apple told me that either I remember or show them the purchase receipt somehow, but I don't remember nor I was able to get the purchase invoice

iPhone 6

Posted on Jun 20, 2019 7:25 AM

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Posted on Jun 20, 2019 7:30 AM

She can answer the security questions that were set up by her - If you forgot your Apple ID password - Apple Support


https://iforgot.apple.com/

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