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Adding payment method

The credit card I have listed on my payment methods got stolen and it wants me to verify the CVC but clearly I don’t have the card anymore. I want to add a new card but it won’t let me because I have to verify the old one in order to delete it and add a new one. How do I get around this to add a new payment method?

iPhone 7, iOS 12

Posted on Jun 22, 2019 8:53 AM

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Question marked as Top-ranking reply

Posted on Jun 22, 2019 11:42 PM

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Jun 22, 2019 11:42 PM in response to KTMNKS

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Adding payment method

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