Hi this might be a bit of a weird question but for some reason there is a line on my screen that does not work when trying to use the touchscreen there are no visible signs of the line but if there is a link or something to be pushed on that part of the screen it won’t work.
Anyone have any ideas why and what I can do to fix this. It was fine yesterday.
thanks in advance
take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
Apple Repair and Repair Status Check - Official Apple Support
https://support.apple.com/repair
Apple Authorized Service Provider
https://locate.apple.com › Home › Find Locations
Find Locations - Location Selector - Apple
https://locate.apple.com › Find Locations
It’s a iPhone 6s I think taking it into a apple store will be my best bet. Just really strange as it’s only just started happening and I haven’t dropped it or knocked it.
Yes, the Apple Store sounds like the best approach, as SravanKrA suggested above.
From the screen shot you provided, I don’t see a problem - aside from tens of thousands of unread emails😊
You have not told us what type of iPhone you have. Maybe you have an iPhone X or later and are talking about the line shown at the bottom here.
Use gestures to navigate your iPhone X and later - Apple Support
Hope this pic will explain a bit better as u can tell where the screen is not working it’s just a horizontal strip the rest of the screen is fine
That’s just a picture I found online. I used it to edit and show where the touch screen works and where it does not. As u can see from the lines on the picture it’s just a line that’s does not register.
Horizontal line on screen not working
