IPad IOS update to 12.3.1 failed

Unable to Verify Update

iOs 12.3.1 failed verification because you are no longer connected to the internet.


I tried using iTunes and received iPad could not be updated, an unknow error occurred (4000)

iPad Air, iOS 12

Posted on Jun 22, 2019 3:51 PM

Reply
1 reply

Jun 23, 2019 10:01 AM in response to ChaFae

Hi there, ChaFae!


Thanks for reaching out to the Apple Support Communities! It sounds like you’re having an issue with updating you iPad. You’ve tried excellent steps so far, and next I would suggest checking out this article If you see an error when you update or restore your iPhone, iPad, or iPod. This article will give you additional steps you can take for issues updating, as well as the next steps to take if you continue to have issues. 


Cheers!

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IPad IOS update to 12.3.1 failed

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