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After some time of using Factime, the video often stops and Facetime reports "Poor connection". The video never resumes and the only resolution is to end the call and start a new one.
It is not always the same device that gets this, but always occurs after roughly 1 hour of talking.
Any ideas?
iPad Pro, iOS 12
When you get the poor connection message is your Wifi showing full strength? See if anything in this link helps:
If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support
When you get the poor connection message is your Wifi showing full strength? See if anything in this link helps:
If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support
In addition to the advice that rbrylawski provided,
the other party on your FaceTime session may be having
a connection that is insufficient to support FaceTime.
Unfortunately the error message provided does not
indicate which party (or if both) are experiencing
the 'poor connection'.
Poor connection with Facetime
