Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Accelerata Author

Level 1

8 points

OS X Mail app doesn't display incoming server settings

My Mail app is behaving oddly. I'm having trouble connecting to one of my accounts, and it seems to be because it's rejecting the password. When I went to try updating it in the server settings, the incoming server settings simply aren't there. It only shows a single line for the outgoing server setting. Anyone have any idea what's going on? Can I reinstall Mail without losing my large cache of IMAP messages, and more importantly, my old POP messages?

MacBook Pro 15", macOS 10.13

Posted on Jun 24, 2019 8:09 PM

Best reply

BDAqua

Level 10

239,531 points

Posted on Jun 24, 2019 8:43 PM

'Tis a sad state of affairs that all the important settings in Mail are now hidden.

Open Keychain Access in Utilities, then either check the Password under that item, change it, or delete it and start over.

Enter the part after the @sign in the search bar.

You may have duplicate or more entries in Keychain Access.

If using a browser to login via WebMail works it's not Name or Password, but likely old passwords interfering.

There''ll be at least 2 entries, maybe more.

The trouble is that Mac Mail almost always chooses the old Passwords if you don't change or get rid of the old ones.

View in context

OS X Mail app doesn't display incoming server settings

Similar questions