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Katie2028 Author

Level 1

4 points

iPad not charging

I need to send in my iPad for repair because it will not turn on. I’m unable to turn OFF find my iPad. How do I send it in for repair when I can get past that part of the process?

iPad, iOS 12

Posted on Jun 24, 2019 8:57 PM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

289,728 points

Posted on Jun 25, 2019 5:48 AM

Have you tried disabling Find My iPhone from iCloud? See last paragraph of this support page:

https://support.apple.com/en-gb/HT201441

Hope you find this helpful in resolving this!

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iPad not charging

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