You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Saved documents

Some saved documents on my iPad are in light type and can’t be accessed. How come? How do I access these documents?

Posted on Jun 25, 2019 9:26 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2019 9:46 AM

If you are accessing the file-list from within a native App (such as Numbers, Pages or Keynote) only documents that can be opened by the respective App can be accessed; files that the App cannot open are shown in grey type.


If you use the native Files App, all file types should be accessible - if you have an App that can open the respective file type.


Hope this helps :-)

1 reply
Question marked as Top-ranking reply

Jun 25, 2019 9:46 AM in response to laurence217

If you are accessing the file-list from within a native App (such as Numbers, Pages or Keynote) only documents that can be opened by the respective App can be accessed; files that the App cannot open are shown in grey type.


If you use the native Files App, all file types should be accessible - if you have an App that can open the respective file type.


Hope this helps :-)

Saved documents

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.