You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud storage

Hi, when managing my iCloud storage from my Mac in settings, it says that “Other Documents” is using 62.9 GB even though my storage plan is 50GB. However in finder when checking iCloud Drive Info, it’s shows as only 19.99 GB. Why??? And how can I fix please??

MacBook Pro 15", macOS 10.14

Posted on Jun 26, 2019 12:17 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 26, 2019 12:38 PM

Try going to iCloud.com/iCloud Drive using a computer browser and click on Recently Deleted at the bottom right. If there are files there you do not need, delete them. Then try iCloud.com/Settings and go to Advanced at the bottom left. Access Restore Files. If there are files there you do not need, delete them.

Similar questions

2 replies
Question marked as Top-ranking reply

Jun 26, 2019 12:38 PM in response to Rysmithxo

Try going to iCloud.com/iCloud Drive using a computer browser and click on Recently Deleted at the bottom right. If there are files there you do not need, delete them. Then try iCloud.com/Settings and go to Advanced at the bottom left. Access Restore Files. If there are files there you do not need, delete them.

iCloud storage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.