Two-sided Option to Print Is Greyed Out

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Level 1

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Two-sided Option to Print Is Greyed Out

I have an HP LaserJet M1217 that I've used for years with my iMac. Today, I went to print a document two-side, but the checkbox option for two-sided was no longer there. I did some research, and found it had been buried in the Layout dialogue. However, the two-sided option is greyed out.

The HP driver was recently updated. How do I get my two-sided printing back?

I'd love to have that simple checkbox back that turned two-sided printing on and off.

Thank you.

iMac 27", macOS 10.14

Posted on Jun 28, 2019 5:48 AM

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Answer 1

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Luis Sequeira1

Level 9

65,342 points

Jun 28, 2019 6:28 AM in response to saxman251

I am not familiar with that particular printer, but usually when you add a new printer, you are asked for available options and if, the printer supports it, there should be a checkbox saying "duplexer" or something like that.

I suggest you delete the existing printer, add it again and pay attention to the options being offered; make sure you check that box related to two-side printing. Whether that will make it appear up front, I can't say, but at the very least it should not be greyed out anymore.

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Two-sided Option to Print Is Greyed Out

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