amazon and safari wont wont suddenly

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.

Isolating an issue by using another user account

Safe Mode - About

If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply Pastebin

Etrecheck – System Information

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Answer 2

Jkool Author

Level 1

8 points

Jun 29, 2019 1:37 PM in response to Eric Root

Hi,

I tried all the above and nothing works. I am not in safe mode (checked via your directions) I cleared all cookies and cache, rebooted computer, etc. It only happens with one website: Amazon. It doesn't matter if I am signed onto my amazon account or not it just wont load the whole page and I get the spinning "beachball" forever. I eventually get error message telling me to re-load the page. This doesn't not happen with Chrome. I ONLY use safari and never had this problem before. I have MacOS Mojave version 10.14.5 and am up to date. any ideas why this would suddenly happen out of the blue? I hate having to keep switching to Chrome when I want to use this one website. Thank you!

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Answer 3

Eric Root

Level 10

684,603 points

Jun 29, 2019 2:49 PM in response to Jkool

You are welcome. Are you using any anti-virus software? If nothing worked, it may not help, but try running/posting the Etrecheck report. If the log won’t post, try posting it in Pastebin and provide a link in a reply Pastebin

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amazon and safari wont wont suddenly

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