iPad Disabled

my iPad displays the error message 'iPad is disabled, connect to iTunes'. While I try to connect to iTunes; I get the message 'iTunes could not connect to this iPad. An unknown error occurred. 0xE 8000015'. Please help me to resolve this issue.

Posted on Jun 29, 2019 6:36 PM

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lobsterghost1

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Posted on Jun 29, 2019 6:40 PM

Make sure you have update iTunes to the latest version (v12.9.x), then use this link, following the directions exactly:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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lobsterghost1

Community+ 2025

Level 10

184,051 points

Jun 29, 2019 6:40 PM in response to Delwar576

Make sure you have update iTunes to the latest version (v12.9.x), then use this link, following the directions exactly:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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iPad Disabled

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