I want to subscribe Apple music but when I enter my Apple ID and correct password he take me to answer my security questions that I don't remember and when I tried to reset my security questions with my correct email address and password he said this data is not enough: ”We do not have sufficient information to reset your security questions”.
What should I do I really want to subscribe Apple music to enjoy music in my phone.
Thanks, Shay!
Servers/Datacom
See this articles https://support.apple.com/en-in/HT204930
https://support.apple.com/en-in/HT204926
You need only Apple ID and password to subscribe the Apple Music , to reset Apple ID questions .
o reset questions -
Go to iforgot.apple.com and enter your Apple ID address and click on continue .
Check the box of I need to reset my security questions and click on continue .
Enter the Apple ID password and click on continue .
Check the box of answer your current security questions and click on continue .
A single question will be written in the field , enter the answer for it in the next field .
If you click on drop down arrow in the field you will view all the questions when the Apple ID was created , it’s your choice select any one of them and answer for that question .
And click on continue .
A pop up window will appear click on drop down arrow in each field , select the desired question and type the answer in the next field , apply the same procedure for rest of fields and click on continue the security questions are changed .
Take a screen shot of questions and answers and save them in notes or can write down in a diary for your records .
Note : you can reset the questions for Apple ID but that is not connected with subscribing Apple Music .
there is a contact link.
Apple Support by e-mail or chat Work through the screens to get a chat option. You may need to pick a problem that is slightly different than yours to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
Failed reset security questions
