iCloud Payment

Are you sure the message is legitimate? Does it contain a link for you to sign in somewhere? It may be a scam.

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .

The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.

reportphishing@apple.com

Greetings SirHC9,

Thank you for using Apple Support Communities. It seems like you received an email suggesting there is a problem with your payment information. There are a couple things you can try that may be able to help. I would recommend you read these articles and use them to help troubleshoot the issue.

Identify legitimate emails from the App Store or iTunes Store

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams

Change, add, or remove Apple ID payment methods

Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.

Take care.