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Bjojay Author

Level 1

4 points

itunes and appleid dont match

I change by appleid on all devises but the itunes account information still shows the old appleid

Posted on Jun 30, 2019 12:50 PM

Top-ranking reply

Eric Root

Level 10

684,675 points

Posted on Jun 30, 2019 1:16 PM

Did you sign out of iTunes and then back in after the ID change? Are you seeing this when there are updates? A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

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itunes and appleid dont match

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