El Capitan iCloud drive and bookmarks for Safari sync problem

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Level 1

5 points

El Capitan iCloud drive and bookmarks for Safari sync problem

I have iPhone6S, Macbook air 2017 with latest OS (iOS12 and MacOS Mojave) and iMac 2007 with OS X El Capitan (10.11.6)

I can can share my data through iCloud drive and bookmarks for Safari between iPhone6S and MacBook air. However, the iMac with OS X El Capitan shows sync problem. I don't see any data through iCloud drive and bookmarks.

I already clean install El Capitan twice, but it does show the same issue.

Is it known issue? How do I solve this problem?

Posted on Jul 1, 2019 9:38 AM

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Answer 1

tygb

Level 9

65,016 points

Jul 1, 2019 10:04 AM in response to chulwoong

See these articles https://support.apple.com/en-in/HT201475

https://support.apple.com/en-in/HT203519

Turn on iCloud Bookmarks and upgrade your software

Choose Apple () menu > System Preferences, click iCloud, and select Safari.
Upgrade to the latest version of macOS that's supported by your Mac.

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Answer 2

tygb

Level 9

65,016 points

Jul 1, 2019 11:56 AM in response to 15lj

The iPhone and other Mac are have latest version , but for this particular Mac in which El Capitan is installed will not sync documents / bookmarks , for that all three devices must be of the same version .

You can only create documents / files from within the Mac that has El Capitan version , but don't sync all the three devices .

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Answer 3

15lj

Level 1

12 points

Jul 1, 2019 11:39 AM in response to tygb

My Mac doesn't support an upgrade...does that mean my documents/files can't be uploaded to iCloud?

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El Capitan iCloud drive and bookmarks for Safari sync problem

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