Universal Clipboard stopped working

Question

dobsyyy Author

Level 1

21 points

Universal Clipboard stopped working

Hello guys,

My universal clipboard between:

iPhone X - iOS 12.3.1

MacBook Pro - MacOS 10.14.5

stopped working today for some unknown to me reasons. On both devices I am signed in with the same iCloud account as before, and my Handoff setting is turned ON on both devices so I don't really understand why that feature stopped working.

Also on both devices I have my bluetooth turned on and wifi turned on.

On other hand for example, my Notes are syncing just fine. So It's just the Universal Clipbaord feature that stopped working?

Any ideas or suggestions?

iPhone X, iOS 12

Posted on Jul 2, 2019 8:11 AM

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Answer 1

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,900 points

Jul 2, 2019 9:55 AM in response to dobsyyy

Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch

Move seamlessly between your devices with Handoff, Universal Clipboard, iPhone Cellular Calls, SMS/MMS messaging, Instant Hotspot, Continuity Camera, AirDrop, Apple Pay, and Auto Unlock.

Click a Continuity feature below to learn how to set up and use it.

Universal Clipboard: Copy content such as text, images, photos, and videos on one Apple device, then paste the content on another Apple device.

Set up Universal Clipboard

Use Universal Clipboard with any Mac, iPhone, iPad, or iPod touch that meets the Continuity system requirements. It works when your devices are near each other and set up as follows:

Each device is signed in to iCloud with the same Apple ID.
Each device has Bluetooth turned on.
Each device has Wi-Fi turned on.
Each device has Handoff turned on.

Here's how to turn on Handoff on your devices:

On your Mac: Choose Apple () menu > System Preferences, then click General. Select “Allow Handoff between this Mac and your iCloud devices.”
On your iPhone, iPad, and iPod touch: Go to Settings > General > Handoff, then turn on Handoff.

Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and ...

https://support.apple.com/en-us/HT204681

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Answer 2

Jul 26, 2019 10:38 AM in response to lotsevenk

I found this link on another support page, and it fixed the problem for me. Basically, turn off Bluetooth, Wifi, and hand off on both devices, wipe all bluetooth files in preferences on you Mac, restart both, and turn on Bluetooth, Wifi, and hand off on both devices. That's the first possible fix, and as far as I had to go to get it working.

https://www.igeeksblog.com/universal-clipboard-not-working-between-mac-and-iphone/

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Answer 3

dobsyyy Author

Level 1

21 points

Jul 3, 2019 5:32 AM in response to SravanKrA

Thanks for the copy / paste SravanKrA :) it's not like I haven't thought of doing this but instead decided anyways to come to the Apple Forum :)

Would be very much appreciated if anyone had any real solutions to my problem. Obviously I already have everything set up and have been using the feature up until I made this post yesterday.

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Answer 4

Tpacker

Level 1

13 points

Jul 26, 2019 6:03 AM in response to dobsyyy

I have this problem too.

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Answer 5

Jul 26, 2019 10:13 AM in response to Tpacker

I'm having this problem as well. Worked fine yesterday. Upgraded to iOS 12/4(16G77), then it stopped working.

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Answer 6

dobsyyy Author

Level 1

21 points

Aug 20, 2019 3:11 AM in response to lotsevenk

Hello,

So I have tried to follow the steps in the link provided and also, I have updated my MacOS now to 10.14.6 and now the Universal Clipboard is working again! Yay!

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Answer 7

Tpacker

Level 1

13 points

Aug 20, 2019 6:47 AM in response to dobsyyy

I had to sign out of iCloud on my phone (scary) and back in. That fixed it for me.

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