No sound through earpiece and wired headphones but speakers are fine?

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Level 1

4 points

No sound through earpiece and wired headphones but speakers are fine?

After resetting my iphone 7 and restoring from icloud there is no longer sound through the earpiece or when using wired headphones. I have completed all checks and have been quoted £359 to repair but as this issue occured immediatley after a software restore I thought there may be an alternative fix?

iPhone 7, iOS 12

Posted on Jul 2, 2019 8:24 AM

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Answer 1

MrBill3

Level 10

104,422 points

Jul 2, 2019 2:48 PM in response to Albertjook

Hello,

See this:

Check the charging port for lint or other debris.

Also see: If your headphones don‘t work with your iPhone, iPad, or iPod touch

If no help, try this:

1) Open the Control Center

2) 3D press (or long press) on the music controls

3) Select the output option (little up-arrow with circles)

4) Select headphones

Good luck.

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No sound through earpiece and wired headphones but speakers are fine?

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