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Serial Number invalid

I have an original iPad and am trying to trade in for a new one. I get a message that the serial number on the iPad is not valid. What can I do?

iPad 2, iOS 9

Posted on Jul 2, 2019 12:20 PM

Best reply

Kidrauhl_Benz

Level 1

10 points

Posted on Jul 28, 2019 6:52 PM

I was having the same problem as well when trying to verify my iPad five . From mine to work, I type in the serial number with a lowercase letters instead of uppercase letters. And it was good to go!

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Serial Number invalid

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