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iPad serial number

Trying to request trade in value but am told serial number on my old iPad is invalid

Posted on Jun 23, 2021 10:43 AM

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Question marked as Top-ranking reply

Posted on Jun 23, 2021 9:30 PM

Hi EatApplesDaily,

Welcome to the Apple Community.\], where some of us do our best to help each other :)


Wondering how old your old iPad is ... and if the number you used was something other than the correct serial number ?


Apple support have an article online ... you may wish to check out:

Find the serial number of your Apple product

https://support.apple.com/en-au/HT204308


Apple's Trade-In webpage:

https://www.apple.com/shop/trade-in


Apple support have another article online that may also help you:

What to do before you sell, give away, or trade in your iPhone, iPad or iPod touch:

https://support.apple.com/en-us/HT201351


Hope this helps :)

1 reply
Question marked as Top-ranking reply

Jun 23, 2021 9:30 PM in response to EatApplesDaily

Hi EatApplesDaily,

Welcome to the Apple Community.\], where some of us do our best to help each other :)


Wondering how old your old iPad is ... and if the number you used was something other than the correct serial number ?


Apple support have an article online ... you may wish to check out:

Find the serial number of your Apple product

https://support.apple.com/en-au/HT204308


Apple's Trade-In webpage:

https://www.apple.com/shop/trade-in


Apple support have another article online that may also help you:

What to do before you sell, give away, or trade in your iPhone, iPad or iPod touch:

https://support.apple.com/en-us/HT201351


Hope this helps :)

iPad serial number

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