Apple logo loop but could not restore or update

Follow solution for error 4013 but still could not restore or update (also could not turn on iPhone 7)

What should i do?

iPhone 7, iOS 12

Posted on Jul 3, 2019 6:25 AM

Reply
1 reply

Jul 4, 2019 7:06 AM in response to muninw

Hello and welcome to Apple Support Communities, muninw.


If I understand your post correctly, you see error 4013 when you try to restore your iPhone in iTunes. I’d like to help.


Follow the steps in this article:


If you see error 9, 4005, 4013, or 4014 when you restore your iOS device


Let us know if that resolves this issue for you. 


Thanks for using the Apple Support Communities. Take care.

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Apple logo loop but could not restore or update

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