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My phones bluetooth and wifi no longer work.

My iPhone 5s's bluetooth and wifi has stopped working. The wifi can be toggled on and off but no networks show up. As for the bluetooth I can't even toggle it on or off, there is a perpetual loading icon where the toggle should be. I have restarted the device, reset network settings and tried pairing something to the bluetooth. Has my wifi/bluetooth antenna got damaged or is there something I can do?

iPhone 5s, iOS 12

Posted on Jul 3, 2019 6:35 AM

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Question marked as Top-ranking reply

Posted on Jul 3, 2019 9:26 AM

Either your antenna or the chipset is damaged, I would guess antenna. Click on the Contact Support link at the top right of this page to start the service process.

1 reply

My phones bluetooth and wifi no longer work.

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