iphone 7 issue

so basically, my facetime is not working all and neither are my normal phone calls. tried to use snapchat facetime and i couldn’t hear the other person and they couldn’t hear me. ‘hey siri’ doesn’t work and ive cleaned the microphones and turned my phone on and off again numerous times. headphones also now don’t work in my headphone jack either

iPhone 7, iOS 12

Posted on Jul 4, 2019 4:17 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 4, 2019 5:02 PM

Make an appointment at the nearest Apple location to have your iPhone evaluated for free.

Once the diagnostics are complete, the staff will explain your options.

Make a Genius Bar Reservation

https://www.apple.com/retail/geniusbar/

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iphone 7 issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.