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Apple Watch 4 Digital Crown is non responsive.

Digital Crown is non responsive. It turns and clicks fine, however does nothing. It gets locked in the water droplet mode. Help!

Apple Watch Series 4, watchOS 5

Posted on Jul 5, 2019 8:54 AM

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Posted on Jul 5, 2019 9:50 AM

If you have the little blue water drop at the top of your screen your watch is in water lock. The release method is to turn the Digital Crown until it unlocks, so maybe you didn’t turn enough. I suggest spin it between your thumb and finger, at least 2 full turns (either direction). The watch will activate the speaker at maximum volume to blast any water out, you need to hear the tone to know it has worked.


If you can’t get it to unlock your Digital Crown might have a hardware problem which means you need to Contact Support (link) and get the watch checked by Apple Service.

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Question marked as Best reply

Jul 5, 2019 9:50 AM in response to Loralee32

If you have the little blue water drop at the top of your screen your watch is in water lock. The release method is to turn the Digital Crown until it unlocks, so maybe you didn’t turn enough. I suggest spin it between your thumb and finger, at least 2 full turns (either direction). The watch will activate the speaker at maximum volume to blast any water out, you need to hear the tone to know it has worked.


If you can’t get it to unlock your Digital Crown might have a hardware problem which means you need to Contact Support (link) and get the watch checked by Apple Service.

Apple Watch 4 Digital Crown is non responsive.

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