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Purchased bad app

I purchased VircorX and it does not work. The first step is to enter my email and phone. I immediately got the message Error. Sorry, a transient error occurred please try again. I did with both my email & cell phone and have been getting the same response. I contacted support and have yet to hear back. If they don’t respond how do I get my money back? Is there a way to contact apple support to reverse the charges. Thanks

iPhone XR, iOS 12

Posted on Jul 5, 2019 10:31 AM

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Posted on Jul 5, 2019 10:39 AM

Yes, you can raise a issue with the App, and request a refund from Apple directly.


Follow the steps here: Request a refund for an App Store or iTunes Store purchase - Apple Support

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Purchased bad app

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