Can not delete documents from iCloud
i tried everything to delete documents from iCloud to free up the space
all I found is it might be a server problem
When I press clear document nothing happens.
Could you help me to fix this
iPhone X, iOS 12
Question marked as
Top-ranking reply
See these articles https://support.apple.com/en-in/HT204247
https://support.apple.com/kb/ph2655?locale=en_US
https://support.apple.com/en-in/HT201287
Keep your messages in iCloud
iCloud now keeps your entire message history updated and available on all your devices â even when you set up a brand-new device.Â
Messages in iCloud are updated automatically, so you have the same messages everywhere you use iMessage. When you delete a message, photo, or conversation on one device, itâs removed from all of your devices. And since all of your attachments are stored in iCloud, you can save space on your device.
Note : in your screen shot , most of the space is occupied by Backups , documents and , mails see these https://support.apple.com/kb/ph12792?locale=en_US
Also if you had signed in with same Apple ID and password in iphone and a Mac the data is shared and will be on iCloud and iCloud Drive , in your Mac click on finder > iCloud Drive > Documents , select the documents right click on them and move to trash , restart the Mac and empty the trash see this article also https://support.apple.com/en-us/HT206985#turnon