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My IPhone XS doesn’t detect nor connect to a 5GHZ wifi

I tried connecting to my 5GHZ WiFi but unfortunately my iPhone XS doesn’t detect the network.

at the same time, my iPhone 7 Plus is already connected to the 5Ghz network so there is nothing wrong with the network itself

iPhone XS, iOS 13

Posted on Jul 7, 2019 2:55 PM

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Question marked as Top-ranking reply

Posted on Jul 7, 2019 3:05 PM

Make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).


"Your Apple-branded or Beats-branded hardware product (“Product”) is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase (“Warranty Period”) when used in accordance with Apple`s user manuals (refer to www.apple.com/support/country). Under this warranty, you will be able to direct your claims to Apple even in situations where you purchased the Apple Product from a third party.” [Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.]


1 reply
Question marked as Top-ranking reply

Jul 7, 2019 3:05 PM in response to Falarz

Make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).


"Your Apple-branded or Beats-branded hardware product (“Product”) is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase (“Warranty Period”) when used in accordance with Apple`s user manuals (refer to www.apple.com/support/country). Under this warranty, you will be able to direct your claims to Apple even in situations where you purchased the Apple Product from a third party.” [Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.]


My IPhone XS doesn’t detect nor connect to a 5GHZ wifi

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